Privacy and Policy

Introduction

Ayuraj Industries Private Limited (“Company” or “we” or “us” or “our”) is committed to protecting the privacy of every information or data that we collect from the users (“User(s)”) who access our website https://www.ayuraj.in (“Website”). Protecting our Users’ data is our utmost priority and responsibility. We have constructed this privacy policy (“Policy”) to help you to understand how we collect, use, disclose, maintain and transfer your Information (as defined hereinbelow).

By visiting/accepting this Policy you understand and agree to the collection, use, sharing and processing of your Personal Information (as defined hereinbelow) in accordance with this Policy. If you do not agree with the provisions of this Policy, you may opt-out and stop using the Website at any time to prevent further use of the information shared by you. In case you are sharing any Personal Information of any other individual, you confirm that the said individual is aware and has consented to share such information as per the terms of this Policy.

This Policy is extended to all the Users on our Website as stated hereinafter in the Policy. This Policy was last updated on 13 October 2022

SCOPE

This Policy is an electronic record in the form of an electronic contract formed under the Indian Contract Act, 1872, and this Policy is published following the provisions of the Information Technology Act, 2000 and the rules made thereunder, specifically, The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal data or Information) Rules, 2011 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021. This Policy does not require any physical, electronic, or digital signature. This Policy is a legally binding document between you and the Company.

We collect your Personal Information and third-party data only to the extent mentioned hereinafter in this Policy. Your data is handled in compliance with the legal prerequisite of the prevalent laws of India. We ensure that the Personal Information shared with us through the Website or other third party sources adheres to the best industry standard to uphold the fundamental right towards data privacy of our Users.

The current Policy dictates the data handling practices undertaken by the Company as on the date mentioned above. We reserve the right to amend the Policy from time to time. We recommend you to frequently read the Policy to understand the latest amendments or the updated Policy. Your continued use of our Website thereafter will imply your unconditional acceptance of such updates to this Policy.

CONSENT

By accessing or using our Website, you expressly consent to our terms of data handling mechanism mentioned in this Policy. You further consent to the disclosure of your Personal Information following this updated Policy. This Policy shall be deemed to be incorporated into the terms of use of the Website for Users (“Terms of Use”) and shall be read in addition to the Terms of Use.
Unless otherwise mentioned in this Policy, we do not share any of your Information (as defined hereinbelow) with any third party without seeking your prior consent. Any Information furnished to a third-party is done following this Policy and within the legal prerequisites of the governing laws.

INFORMATION CATEGORY

Personal Information:

The Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 defines “Personal Information” as any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available with a body corporate, is capable of identifying such person. The following form of personal information (“Personal Information”) is collected through our Website:

Personal Information collected from the User shall include any and every information that such User discloses to the Company and which may be used to identify the User, directly or indirectly. Such information may include but not be limited to the first name, last name, phone number, address, location, email ID, or any other Personal Information submitted by the User or any person on behalf of the User, directly through our Website while placing order.

If you choose to connect with us through the Customer Support Number: +91-9446974746 or email: ayurajindustries@gmail.com mentioned on our Website, we will retain such Information which you may have submitted to resolve any dispute, address query, provide User redressal, and troubleshoot problems.

Non-Personal Information:

The following form of Information is termed to be non-personal information (“Non-Personal Information”).

Non-Personal Information means information that is not limited to determine the identity of any individual or business. Such Information includes but is not limited to your browser type, the URL of the previous websites you visited, your internet service provider (ISP), operating system, and your Internet Protocol (IP) address; connection information; screen resolution, usage statistics, device log and event information, logs, keywords and metadata of incoming and outgoing calls and messages.

We may collect information that you voluntarily provide, such as information included in response to a questionnaire or a survey conducted by the Company or any individual or business who is given the responsibility to act on behalf of the Company. We may use this data to tailor our Website, to improve the performance or content, and to provide you support and troubleshoot problems within the permissible corner of the governing law

HOW DO WE USE YOUR INFORMATION

We may use your Information to improve the functionality of our Website in identifying usage trends and to improve our Website.
We may use Information like your full name, address, phone number, email id, location, or any other contact information for raising invoices.
We may use your Information for administering our services and diagnose technical problems on the Website.
We may use your Information to send you communications that you have requested or that may be of interest to you by way of emails or contact number, or any other mode of communication.
We may contact you on the phone number provided by you to respond and communicate your queries and other concerns. We may also communicate with you about our current services, new services and opportunities that may be available to you.
We may use the Information to deliver target advertisements to the User.
We may use your IP address to analyse our traffic and to ease any technical complication which you may face while using our Website.
We may use your Information to communicate any changes in the Terms of Use and/or Privacy Policy.
We may use your Information for any other purpose with your consent.

PROTECTION OF INFORMATION

The Company takes utmost care towards safeguarding the Information provided by you through our Website by storing such information in the jurisdiction of India. We ensure that your choices for its intended use are honoured. The protection measures include but are not limited to any kind of alteration, or loss, or misuse, or unlawful processing of any Information. Only authorised personnel are allowed to access any Information that is sought through our Website, Customer Care, or otherwise.

The Company has implemented physical, electronic, and procedural safeguards in order to protect the Information, including that the Information will be stored on secured servers and protected by secured networks to which access is limited to a few authorized employees and personnel. However, no method of transmission over the internet or method of electronic storage is 100% (hundred per cent) secure. Thus, we cannot guarantee any safety of your data accessed by any unauthorised person or any unintended breach from our end.

GRIEVANCE OFFICER

In the event, you want to connect with Ayuraj and/or have a general query regarding this Privacy Policy, you may contact our customer care on the below-mentioned information:
Number: +91 94469 74746
Email: ayurajindustries@gmail.com
In the event, the customer care does not acknowledge the receipt of the query within 24 (twenty-four) - 36 (thirty-six) hours, you may contact the Grievance Officer. In accordance with the Information Technology Act, 2000 and Rules made thereunder, the name and contact details of the Grievance Officer are provided below:
Name: Mr. AKHIL P B
Address: PP2/512, Edacode, Nemom P.O, Thiruvananthapuram, Kerala - 695020
Contact: +91 9446974746
Email ID: akhilpb210@gmail.com

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